Reply To: Stuck at checking licence-update but license won't activate
Hey All,
Our hosting provider now enforces TLS1.2 – this is a good thing and most service providers are moving to do this. Whats not good is that we were not notified about this change in advance so we could prepare for it. For that, I am very sorry and apologise for the inconvenience. Unfortunately, there is no short-term solution and we would need to move to a service provider that supports older TLS versions. In saying this, Windows Server 2008 and above should support TLS1.2 however you might need to enable it or update your server. For help on ServerTLS support see – https://blogs.technet.microsoft.com/askds/2015/12/08/speaking-in-ciphers-and-other-enigmatic-tonguesupdate/
Vendor statement:
“The issue here is that we host a lot of customers that do things like running ecommerce sites. While I wish we could selectively enable less security by account – it’s an all or nothing issue. It wouldn’t be good for our clients relying on SSL for securely transmitting private, confidential, or personal data for us to allow this to happen over insecure and easily broken methods.
To make an example – it does no good for our clients to use an unbreakable safe-door to keep their data secure – if anybody that doesn’t support that safe door can just use the plywood door right next to it.
I am sorry that our production hosting servers cannot continue to support low-security protocols to support outdated and no-longer-supported copies of Windows – but that is never anything that we promised you that we’d be able to do.”
