i am currently evaluating the Call Flow designer. It looks like a great tool as you only need one GUI to manage all RGS features, but it would be even better if there were a few other features available/included.
From my point of view the following features are currently missing (or version 1.9 is not working correctly):
– add “drill down” function from one ttem to next item (Example: If you are on the “Call Flow Designer” tab, it would be great, if you could directly switch to the configured groups in the selected workflow (and so on))
– add tab with graphical flow chart of RGS including drill down function to specific item
– enable search function to also search for groups
– currently the search function only shows found items, but it does not switch to the found item if you select it.
Please consider implementing these as it would make the work with the call flow manager even more efficient.
Development of this product has slowed somewhat as Microsoft has switched focus to MS Teams. However, it is still actively updated where issues come to light or where features wouldn’t take too long to implemented. The likelihood of a graphical interface is unlikely at this stage due to the aforementioned point, however the other smaller items I will add to the list for review.
We are currently looking at what to do in the Teams space. A SfB to Teams migration tool is in the works.
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