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Hey Paul,
Probably best to log a support ticket so that we can share logs and other details.
In the support request please include the log directory from the application, as well as the CSV that caused the issue. We will then test at our end and provide a fix if needed.
Thanks for your feedback. That feature is on the radar, but unsure when it might appear. In the meantime you might try this – https://ucgeek.co/admin-tools/