Reply To: Stuck at checking licence-update but license won't activate

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#3308
Site Admin
Keymaster

Hi guys,

Thanks for your patience on this.

@Mike The SSL changes on the server side certainly appear to be an issue. I did originally query this with the vendor but didn’t get an adequate response. Its certainly not anything we have changed and I am again trying to find out why we now only support TLS1.2 (a good thing but certainly not so good from a backward compatibility perspective!). The fix we released in 1.7.1 simply enabled TLS1.2 on the app side.


@Dustin
Ticketing system is resolved now, apologies. I would appreciate the app logs so I can see the response we are getting from the server