Upgrading Call Flow Manager

If you want to upgrade from an existing version, it’s as simple as copying the new version over the top of the old.


Firstly, read the release notes of the version you are upgrading to. There may be some specific things you need to be aware of before upgrading.

Download the new version from the My Account section of our website, right click it and select “Extract All”:


Once the files have been extracted, copy them over the top of the existing files.

Files to be aware of

  • Config.dat – this contains licence information. Its best not to delete or overwrite this, or you’ll need to re-enter your licence key
  • CallFlowManager.UI.exe.config – this contains application configuration. It’s best not to overwrite this so you don’t loose any configuration changes you have made


in Installation Guides