Call Flow Manager 1.6 Release Notes

Installation Notes

  • To download the latest version, login to The UC Guys website and visit the My Account section under “Shop” -> “My Account”
  • From “My Account”, navigate the API Downloads section and download the file
  • Unzip downloaded file to a location of your choice
  • If you currently have a licence and want to save the time re-entering this information, copy over the “Config.dat” file from your existing installation. You may still be asked to re-validate, however the information should be pre-populated

New & Changed Features

  • Workflows now show hidden Business Hours Groups which are automatically created when editing custom schedules in the native Workflows editor; such items are tagged as “custom schedule”. Additionally, Workflows that use the default Business Hours settings will be tagged as “24/7”
  • Business Hours now show hidden Business Hours Groups which are automatically created when editing custom schedules in the native Workflows editor; such items are tagged with the following message: “This group was automatically created by the custom schedule defined in the native Workflow editor.”
  • Default loading action for Health and Numbers tab is now manual
  • Added “Enabled” column to Numbers tab
  • User input validation improvements
  • Improved logging output
  • Log tab defaults to error level messages to improve load performance. Use the filter feature to adjust the displayed log levels

Bug Fixes

  • Fixed application crash resulting from a deleted Queue that is referenced by a Workflow
  • Fixed application crashing on duplicate queues being found
  • Fixed licence deactivation button not working
  • Fixed application crash due to PowerShell hanging intermittently
  • Other minor bug fixes and stability improvement

Known Issues

  • You can only select one Holiday per Workflow on the Designer tab – Holidays should be managed from the Holidays tab rather than assigning multiple Holiday Groups. This will be resolved in a later version to support compatibility with the native management tools
  • Switching to the logs tab while initial load is taking place may cause the application to hang

 

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