The UC Guys » All Posts https://theucguys.com/forums/forum/software-support/call-flow-manager/feed/ Tue, 28 Jul 2026 16:04:42 +0000 https://bbpress.org/?v=2.6.9 en-US https://theucguys.com/forums/topic/feature-requests/#post-3472 <![CDATA[Reply To: Feature Requests]]> https://theucguys.com/forums/topic/feature-requests/#post-3472 Thu, 06 Jun 2019 19:50:10 +0000 Site Admin Hi and thanks for your feedback.

Development of this product has slowed somewhat as Microsoft has switched focus to MS Teams. However, it is still actively updated where issues come to light or where features wouldn’t take too long to implemented. The likelihood of a graphical interface is unlikely at this stage due to the aforementioned point, however the other smaller items I will add to the list for review.

We are currently looking at what to do in the Teams space. A SfB to Teams migration tool is in the works.

Thanks again!

]]> https://theucguys.com/forums/topic/feature-requests/#post-3470 <![CDATA[Feature Requests]]> https://theucguys.com/forums/topic/feature-requests/#post-3470 Thu, 06 Jun 2019 15:21:20 +0000 micha.schoeler Hi UC Guys,

i am currently evaluating the Call Flow designer. It looks like a great tool as you only need one GUI to manage all RGS features, but it would be even better if there were a few other features available/included.
From my point of view the following features are currently missing (or version 1.9 is not working correctly):

– add “drill down” function from one ttem to next item (Example: If you are on the “Call Flow Designer” tab, it would be great, if you could directly switch to the configured groups in the selected workflow (and so on))
– add tab with graphical flow chart of RGS including drill down function to specific item
– enable search function to also search for groups
– currently the search function only shows found items, but it does not switch to the found item if you select it.

Please consider implementing these as it would make the work with the call flow manager even more efficient.

Cheers,
Micha

]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/page/2/#post-3333 <![CDATA[Reply To: Stuck at checking licence-update but license won't activate]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/page/2/#post-3333 Wed, 29 Aug 2018 09:30:33 +0000 Site Admin When moving machines you can use the deactivate button on the app where it was previously running, or log in to our website and under “Shop” -> “My Account” -> “API Downloads” you can delete the activation.

If you have any issue we can do it on your behalf; just log a ticket and let us know the email address you used for license activation.

]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3330 <![CDATA[Reply To: Stuck at checking licence-update but license won't activate]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3330 Wed, 22 Aug 2018 20:13:09 +0000 James I am having this same issue. I tried to install CallFlowManager_UNRELEASED_v1.8.3.zip and when I ran the .exe file as an administrator, then tried to input my Email, API License Key, and software Title it will say “Activation was unsuccessful. Please Check your details and try again. I know that we have 1 license for this and in the API under my account it states 1 activation of 1. IS there a way to void out the other installation so I can install this on a different machine?

]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3326 <![CDATA[Reply To: Stuck at checking licence-update but license won't activate]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3326 Wed, 15 Aug 2018 19:57:37 +0000 Site Admin Great, thanks so much for letting us know. If you have any issues with this pre-release please post back here so we can get them resolved.

]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3325 <![CDATA[Reply To: Stuck at checking licence-update but license won't activate]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3325 Wed, 15 Aug 2018 19:41:46 +0000 gillesandre.poupart Hello

I was stuck at “checking license” and it’s now working!

Thanks a lot!

]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3321 <![CDATA[Reply To: Stuck at checking licence-update but license won't activate]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3321 Wed, 15 Aug 2018 11:02:39 +0000 Site Admin Some bug fixes for the previously released beta – https://theucguys.com/downloads/CallFlowManager_UNRELEASED_v1.8.2.zip

Refer to above post for beta release details

Has anyone had a chance to test the activation fix? Any other issues found?

]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3316 <![CDATA[Reply To: Stuck at checking licence-update but license won't activate]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3316 Thu, 09 Aug 2018 10:41:07 +0000 Site Admin We have a beta build available and would be grateful to anyone who could test and report back.

Notes:
– Limited testing has been completed so far and the app may crash if there are any unhandled errors
– When the app starts it will look like its doing nothing – this is because it’s loading 1 tab at a time. If you jump through the tabs you will see which one is currently loading. Before release, this behavior will change to indicate all tabs are loading
– There is a new setting to control the use of SSL when checking the license. By default, the use of SSL is disabled. This is because TLS1.2 with strong ciphers is enforced by the license server, and older versions of Windows will not support them

Build available here – https://theucguys.com/downloads/CallFlowManager_UNRELEASED_v1.8.1.zip
– Download and copy your Config.dat file over to maintain the currently entered licence info
– Make sure you use the new CallFlowManager.UI.exe.Config file. If you have changed any settings you’ll need to copy them back over

Thanks again for your patience.

]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3315 <![CDATA[Reply To: Stuck at checking licence-update but license won't activate]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3315 Wed, 08 Aug 2018 19:48:42 +0000 Site Admin We have an HTTP failback option coming soon. I hope to release in the next 24-hours. Thanks again for your patience.

]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3313 <![CDATA[Reply To: Stuck at checking licence-update but license won't activate]]> https://theucguys.com/forums/topic/stuck-at-checking-licence-update-but-license-wont-activate/#post-3313 Wed, 08 Aug 2018 00:13:12 +0000 Site Admin Thanks for that feedback Ill go back to them a see what they say.

In the meantime, I will look at a failback to HTTP so we can get you guys up and running again.

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